TMB Credit Card Customer Care number

TMB Credit Card Customer Care number

Having a credit card can prove to be beneficial in many ways in your daily life and in case of emergencies. However, to make the most of your credit card, you must know each and every clause along with the terms and conditions your card comes with. In case of any query, grievance, complaint or suggestion, it is important that you contact the customer care of TamilNad Mercantile Bank with the details given below.

TamilNad Mercantile Bank Credit Card Customer Care Number

The bank does not provide a specific customer care number for queries related to credit cards. However, to report any kind of complaint, grievance, query you can call the customer care number for the bank which is +91 9842 461 461.

This number can be contacted all days of the week between 10 in the morning to 5:30 in the evening.

TamilNad Mercantile Bank Credit Card Toll-Free number

TamilNad Mercantile Bank offers its customers toll-free customer care numbers which work from 10:00 am to 6:00 pm from Monday to Saturday. This number will not be functional on the 2nd and 4th Saturdays of the month as they are bank holidays.

The toll-free number of the bank which you can contact is 180 0425 0426.

TamilNad Mercantile Bank Credit Card Enquiry number:

Loss of Credit Card

In case of loss or theft of your credit card, it is important that you call the customer care number of the bank which is 180 0425 0426 or +91 9842 461 461 to report the loss. Reporting the loss or theft of your credit card needs to be done immediately so that the bank can block your card, preventing any kind of fraudulent transactions.

In case you are not able to reach the bank via phone, you can send them an e-mail reporting the loss of your credit card to [email protected]

TamilNad Mercantile Bank Credit Card International Helpline Number

Since the bank also offers its products to its NRI customers, they can get in touch with TamilNad Mercantile Bank as well in case of any query or complaint.

The bank does not offer a customer care number for NRI citizens; however, they can get in touch with bank representatives by writing to them via e-mail at [email protected]Find A Card

TamilNad Mercantile Bank credit card Email Address:

If you are not able to get in touch with the customer care of TamilNad Mercantile Bank via phone, you can reach out through e-mail as well.

For any kind of question, query or complaint, you can e-mail the bank at [email protected]

TamilNad Mercantile Bank Credit Card Grievance Redressal

For any kind of grievances, a customer might have, TamilNad Mercantile Bank has a process in place where the complaint is addressed by different levels.

Level 1:

The first level of grievance redressal is addressed by the customer care department of the bank. Once you register a complaint or query, the bank registers the complaint and solves it immediately through phone or communicates the same via e-mail. You can also fill in the Online Complaint Form available on the website stating the following details:

  • Branch
  • Name
  • Address
  • Phone number
  • E-mail Address
  • Subject
  • Security Code

Level 2:

If you are not satisfied with the response given by the customer care representative, you can visit the bank branch and contact the branch manager regarding the same.

Level 3:

If the branch manager is not able to solve your query or if it is not answered within a stipulated time, you can then call the bank manager of TamilNad Mercantile Bank. You can write to the manager and send it to the following address:

General Manager,
(Business Development Department),
Tamilnad Mercantile Bank Limited,
57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.

Level 4:

If the branch manager is not able to answer the query you have in time or is not to your satisfaction, the bank appoints nodal officers who are appointed for each city who will be answering your queries. You can reach the nodal officers via e-mail or even call them at the phone numbers provided by the bank.

TamilNad Mercantile Bank Nodal Office Contact Details

NameAddressDesignation and Contact Number
Shri. J. NatarajanRegional Manager, Hyderabad Region [email protected]
Shri D. RameshRegional Manager, Chennai Region [email protected]
Shri. P. Jebananth JuliusRegional Manager, Mumbai Region [email protected]
Shri K. Ganesh KumarRegional Manager, Tirunelveli Region [email protected]
Shri R. GouthamanRegional Manager, Madurai Region [email protected]
Shri J. Sundaresh KumarRegional Manager, Thoothukudi Region [email protected]
Shri M. RamanathanRegional Manager, Coimbatore Region [email protected]
Shri. G. GanesanRegional Manager, Bangaluru Region [email protected]
Shri.J.Lakshmi PrakashRegional Manager, Ahmedabad Region [email protected]
Shri.T.Earnest VasiharanRegional Manager, Tiruchirapalli Region [email protected]
Shri.C.VenkatesanRegional Manager, Thiruvananthapuram Region [email protected]
Shri J. SurendrabalajiRegional Manager, Salem Region [email protected]

TamilNad Mercantile Bank Line Functioning Heads for Complaints and Grievance Escalation

NameDesignationAddress and Phone Number
A. ShidambaranathanVice President: Secretarial Section and oversee the Department of Accounts, Compliance and Inspection.Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Phone: +91 (461) 233 3390.
D. InbamaniGeneral Manager: Recovery, CAM, Compliance, Legal, and MIS.Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Ph.: +91 461 233 9146
P. SuriarajGeneral Manager: HRD, Establishment, Inspection, Integrated Treasury (IBD, Domestic Treasury & RTGS) Accounts and Returns.Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Ph.: +91 461 232 0360
R. ArumugapandiGeneral Manager: Credit.Tamilnad Mercantile Bank Limited # 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002. Ph.: +91 461 232 5411

Write to TamilNad Mercantile Bank

In case you wish to write to the bank, you can send a post to the head office of TamilNad Mercantile Bank which is in Tamil Nadu.

The address is as follows:

57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
Phone: +91 (461) 232 1382 / 232 1929 / 232 1932.
Email: [email protected]

FAQs on TMB Credit Card Customer Care