Tata Cards Credit Card Customer Care Number

Tata Cards Credit Card Customer Care Number

Have a query or a complaint for your Tata Card? Have them quickly addressed by contacting their customer care centre.

Tata Card Toll-Free and Tolled Numbers

For any queries related to your credit card, dial the following numbers:

  • 1800 180 8282 (toll-free number to be accessed only from MTNL/BSNL landline)
  • 39 02 34 56 (pre-fix your city STD code) or 1860 500 8282

Tata Card Contact Number and Address (City-Wise)

If you wish to make calls from your cell or landline (which isn’t a BSNL or MTNL number), you can call the following number by pre-fixing your city’s STD code to:

  • 39 02 34 56

You can also visit these branches at the following addresses:

LocationAddress
AhmedabadSBI Card, 301 & 302 – Corporate House Opp. Torrent, Ahmedabad, Gujarat 380 009
BangaloreSBI Card, Unit No. 1002, 10th Floor, ‘A’ Block, ‘Embassy Heights, No. 13, Magrath Road, Bangalore 560 025
BhopalSBI Main Branch, New Market, T.T. Nagar Bhopal 462 003
BhubaneswarSBI Card, C/O My Branch Office No-16 & 17, 1st Floor, Block-2, BMC Bhawani Mall, Saheed Nagar, Bhubaneswar, Orissa 751 007
ChandigarhSBI Card, SCO 171-172, Ground Floor, Sector 8C, Madya Marg, Chandigarh 160 008
ChennaiSBI Card, 141, 10th Floor, TVH Agnito Park, Kandanchavady, OMR, Next to HCL, Tamil Nadu-600 096
CochinSBI Card Centre-A, 7th Floor, Alapatt Heritage M.G. Road, North End Kochi, Cochin 682 035
CoimbatoreSBI Card, Regus Business Centre, Srivari Srimath, 3rd Floor, Door No. 1045, Avinashi Road, Coimbatore 641 018
GuwahatiSBI RACPC, 4th Floor, Swagata Square, ABC Point, Bhangagarah, Guwahati 781 005
GurgaonSBI Card, Infinity Towers, Tower C, 11th Floor, DLF Cyber City, DLF Phase 2, Gurgaon, Haryana 122 002
HyderabadSBI Card, Unit Nos. 3C, 3D & 3E, 3rd Floor, Queens Plaza, 1-8-382, Queens Plaza, S.P. Road, Secunderabad, Telangana 500 003
IndoreSBI GPO Main Branch, Near GPO Post Office, AB Road, Indore 452 001
JaipurSBI Card-F-3 To F-7, 1st Floor, Geejgarh Tower, Hawa Sarak, Civil Lines, Jaipur 302 006
KolkataSBI Card, Block-A, 3rd Floor, Apeejay House, No-15, Park Street, Land Mark – Next to Park Hotel, Kolkata 700 016
LucknowSBI Card, 5th Floor, BBD Viraj Tower, Vibhuti Khand, Gomti Nagar, Lucknow 226 010
MumbaiSBI Card, 301, B 3rd Floor, Silver Utopia Chakala Opposite P & G Plaza, Andheri East, Mumbai 400 099
New DelhiState Bank of India, B Block, SBI LHO, 11 Parliament Street, New Delhi 1
New DelhiSBI Cards, 401, 402, Fourth Floor, Aggarwal Millennium Tower, E-1, 2, 3, Netaji Subhash Palace, Wazirpur, Near BTW, New Delhi 110 034
NagpurState Bank of India, Regional Branch Operation, 2nd Floor, Region – 1, Zonal Office, Kingsway, Nagpur 440 001
PatnaState Bank of India, Zonal Office, 302, 3rd Floor, J.C. Road, Antta Ghat, Patna, Bihar 800 001
PuneSBI Card Office, 6th Floor, Suyog Platinum (Adjacent to Conard Hotel), Mangaldas Road, Pune 411 001
SuratSBI Station Road Branch, Una Pani Road, Near Amisha Hotel, Surat, Gujarat 395 003
TrivandrumState Bank of India, M. G. Road, Opposite AGS Office, Trivandrum 695 001
VadodaraState Bank of India, Mandvi Branch, Opposite Jamnabai Hospital, Vadodara, Gujarat

Note: Offices are closed on all Sundays, national holidays, and on second and fourth Saturdays.

Tata Credit Card Enquiries

Do you have any of these common queries with respect to your credit card? If you do, here is what you can do about it:

In Case of Credit Card Theft: If your card has been stolen or is lost, you will have to block your card immediately. This can be done by:

  • Calling customer care on 1800 180 8282 or (pre-fix STD code) 39 02 34 56. You can also call the number 1860 500 8282 in case of any query.
  • Logging on to tatacard.com and blocking your card by selecting the ‘Block Lost/Stolen Card’ option.
  • Typing BLOCK last 4 digits of your card and sending it to 567691 from your registered mobile number.

In Case of Your Card Being Blocked: If your card has been blocked by accident or you have found your card that you thought was missing, call customer care to see if you can unblock your credit card. If you receive an SMS stating that your card has been blocked, please call the number mentioned in the SMS as soon as possible to learn why it has been blocked and how you can unblock it.

In Case Your Card is Declined During an Online Transaction: If your card has been declined while making a transaction online, first check if all the details have been entered correctly. This should include the OTP that has been sent to your registered mobile number. If you find that all the details have been entered correctly, contact the customer care helpline immediately.

Tata Card Email Address Details

Send all credit card related emails to:

Note: The subject line of your email should include your 16-digit Tata Credit Card number and your contact number(s).

You can also email the following address for media-related credit card queries:

Tata Card Grievance Redressal

Tata Card has a grievance redressal system in place to ensure that your queries are answered. You can choose any of these options to register your complaint:

  • Call customer care
  • Email customer care
  • Write a letter to the manager of customer service

If your query is not addressed via these means, you can:

  • Email the principal nodal officer
  • Email the head of customer services

Alternatively, write to the grievance redressal officer. Address your letters to:

Manager – Customer Services

SBI Cards & Payment Services Ltd

DLF Infinity Towers

Tower C, 10th to 12th floor

Block 2, Building 3, DLF Cyber City

Gurgaon 122002

Haryana

Credit Card Customer Care by Other Banks

Tata Cards Nodal Office Contact Details

If you are not satisfied with the response to your query or complaint provided by the customer service executive, you can contact the nodal officer.

The contact details are:

TATA Head, SBI Cards

P.O. Bag 28 – GPO

New Delhi 110 001

If the nodal officer doesn’t get back to you with a solution within the time period promised, you can contact the principal nodal officer.

Mr. Prosenjit Dhar

DLF Infinity Towers

Tower C, 10th to 12th floor

Block 2, Building 3, DLF Cyber City

Gurgaon 122002

Haryana

For further escalation of your complaint, please send an email to the Chief Executive Officer at:

Write to Tata Card

Address all letters to:

Manager – Customer Services

SBI Cards & Payment Service Pvt. Ltd.

DLF Infinity Towers

Tower C, 12th Floor

Block 2, Building 3

DLF Cyber City

Gurgaon 122002

Haryana

Other Ways to Get in Touch with Tata Cards Customer Care

Online

You can log into your Tata Card account to report a lost card or for any other card-related queries.

If despite following the escalation matrix, you are yet to receive a satisfactory solution to your concern, you can approach the banking ombudsman. The ombudsman is a representative chosen by the Reserve Bank of India to help customers with concerns that the bank hasn’t addressed or refuses to address.

FAQs on Tata Cards Credit Card Customer Care

Is the Tata Capital Credit Card free of cost?The Tata Capital credit card has a joining fee and also an annual fee.

How do I apply for the Tata Capital Credit Card?You can easily apply for the Tata Capital Credit Card by contacting the bank officials. You can also visit any branch.

What do I do if I lose my Tata Capital Credit Card?If you lose your Tata Capital Credit Card, you can always hotlist the card by contacting the customer care. You can reach them at 1860 267 6060.

What is the email Id for Tata Capital Credit Card Customer Care?You can write to the customer care at [email protected]